Shipping policy
SHIPPING POLICY
Thank you for shopping with VRFY. Below is important information regarding order processing, shipping, and delivery timelines.
Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Please note that during high-volume periods such as launches, restocks, promotions, or holidays, processing times may be extended.
Shipping Rates & Delivery Estimates
Shipping costs are calculated and displayed at checkout.
Estimated delivery timelines after shipment:
- Domestic (U.S.): 3–7 business days
- International: 7–21 business days depending on destination and customs processing
Please note that shipping timelines are estimates only and are not guaranteed.
Delivery delays may occur due to carrier delays, customs processing, weather conditions, or circumstances outside of our control.
International Orders
International customers are responsible for any applicable customs fees, import duties, VAT, taxes, or additional carrier fees required by their country.
VRFY is not responsible for delays caused by customs clearance processes.
Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear after shipment confirmation.
Shipping Restrictions
We currently ship within the United States and to select international destinations.
If your country is unavailable at checkout, please contact us at support@wearvrfy.com.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order.
VRFY is not responsible for orders shipped to incorrect addresses entered by the customer.
If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for any reshipping costs.
Lost or Stolen Packages
VRFY is not responsible for lost or stolen packages once marked as delivered by the shipping carrier.
If your package is marked as delivered but cannot be located, we recommend contacting the shipping carrier directly to file a claim.
Contact
For any shipping-related questions, please contact:
As a small independently owned brand, every order genuinely means a lot to us. Our policies are designed to help us operate sustainably while continuing to build VRFY with care, intention, and quality. As we continue to grow, these policies may evolve over time.
